條款與細則
Last updated: 1 January, 2024
BOOKING POLICY
- The client shall pay the deposit online/offline to retain the day and studio to perform the services specified in the service
content page
- A non-refundable nor transferrable deposit of HKD1000 shall be paid to confirm the quotation.
- You will be informed of any additional fee charges to your reservation in accordance with the requirement of the session
through our Quotation
- All additional fee charges shall be paid along with the deposit and is non-refundable nor transferrable.
- Any extra fee charges generated after the full payment 1 day before the event, shall be paid on the day of the event
- A handling fee of HKD1000 will be applied to all amendments made after the quotation has been invoiced.
- Client should be responsible for any additional charges generated during the photo shooting process
- Corporate Clients are advised to contact Zlashers Company Limited through email to discuss alternative payment
arrangements in providing flexible solutions to accommodate payment requirements.
- For other enquiries, please also contact us through info@zlashers.com
CANCELLATION POLICY
- The client shall have all rights to cancel any photography session for any reasons
- If the client shall cancel his/her session more than 14 calendar days, any booking fee excluding the deposit paid will be fully
refunded through Bank Transfer
- Extra Booking fee for any studio session is not refundable nor transferrable
RESCHEDULING
- Rescheduling is available for all packages
- Any rescheduling must be notified 7 days in advance
- Each rescheduling will be subjected to a non-refundable $1000 operation surcharge
- Clients with a reservation initially scheduled for a weekday may only reschedule to another weekday slot. Similarly,
reservations originally made for a weekend can only be moved to an available weekend slot
EXTENDED COVERAGE DUE TO EVENT DELAYS
- The scheduled start time of the session coincides with the photographer’s arrival at the venue, and the photography team
will adhere to this
- Should the client require the photographer to arriver earlier for setup, briefings, discussions, or testing, an advanced start t
time must be scheduled.
- In the event that your session runs over the agreed-upon time due to delays not caused by our party, and additional hourly
fee would be charged
- Please be advised that partial hours will be rounded up and considered as a full hour for billing purposes
- An invoice reflecting any such additional charges will be issued subsequent to the event.
ADDITIONAL PREMIUM
- For call time earlier than 7:30 a.m. +HKD400 per photographer
- For call time earlier than 8:30 a.m. +HKD200 per photographer
- For leave time later than 11:30 p.m. +HKD200 per photographer
- For leave time later than 00:30 a.m. +HKD400 per photographer
- Extra travelling cost per photographer might be charged for remote regions, please confirm with us beforehand
PHOTOGRAPHIC MATERIALS AND COPYRIGHT
- Client accepts that all photographs will be taken and edited at the photographer's discretion and based on the
photographer's experience and artistic view
- Client has the responsibility to notify the photographer if he/she has any special requests
- All deliverable materials per contract will include standard image editing (lighting, colour tuning, contrast), any editing steps
exceeding must be notified
- All photographic material shall be the exclusive property of the Photographer and shall own the copyright of all images
created
- Content created might be used as publicity materials presented on zlashers.com, Facebook and Instagram. Usage outside
the bounds of this agreement required the client's consent
- We will confirm with the client on the above policy, any objections to using the photos as publicity materials must be
informed beforehand
PRODUCTS OF ZLASHERS CO.
- Zlashers Co. shall be responsible for any damage caused during transportation from the manufacturer to us, while we will
inform the client if it occurs
- In case of the occurrence of the above statement, the client shall know that the product delivery date will be delayed
- Client shall be responsible to take care of the product upon signing for the acceptance of the package
LIABILITY
- It is understood that it is the client's responsibility to inform the crew with any method stated in the quotation if there are
any locational, time or date changes
- Clients are responsible for preparing the photography site prior to the session. Session extends beyond the allocated time
due to the site not being adequately prepared, additional fees for the extra time will be incurred.
- Zlashers Company Limited shall not be responsible for any property loss, damage to public or private properties and injury of
any participant that may incur during the photo shooting process
FORCE MAJEURE
- In the very unlikely events of cancellation by the photographer of any reasons or of a total uncontrollable photographic
failure (e.g. sudden illness, injury, flooding, fire, traffic conditions, equipment breakdown or destruction etc.), liability shall be
limited to the full refund of any fees paid
IN CASE OF DISPUTES, ZLASHERS COMPANY LIMITED RESERVES THE RIGHT OF FINAL DECISION ON ALL MATTERS