Privacy Policy

In case of any conflicts or discrepancies between this English version and the Chinese version, the English version shall prevail.

Effective Date: 23 March, 2025

Zlashers Company Limited ("the Company") is committed to protecting your privacy and ensuring compliance with applicable privacy laws, including those in Hong Kong SAR. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our services, and outlines your privacy rights and how the law protects you. By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

Account: A unique account created for you to access our services or parts of our services.
Company: Refers to Zlashers Company Limited, also referred to as "We," "Us," or "Our" in this Privacy Policy.
Cookies: Small files placed on your device by a website, containing details of your browsing history and other uses.
Country: Refers to Hong Kong SAR, China.
Device: Any device capable of accessing our services, such as a computer, cellphone, or tablet.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the photography and media production services provided by the Company.
Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed to facilitate the service.
Usage Data: Data collected automatically, either generated by the use of the service or from the service infrastructure itself (e.g., page visit duration).
Website: Refers to Zlashers Company Limited’s website, accessible at www.zlashers.com.
You: Refers to the individual accessing or using the service, or the legal entity on behalf of which such an individual is accessing or using the service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
We may collect the following personally identifiable information:

Email address
First and last name
Phone number
Address (for shipping physical products)

Usage Data
Usage Data is collected automatically when using our services. This may include:

Your device's Internet Protocol (IP) address
Browser type and version
Pages visited, time and date of your visit, time spent on pages
Unique device identifiers and diagnostic data

When accessing our services via a mobile device, we may collect additional information, such as:

Mobile device type, unique ID, and IP address
Mobile operating system and browser type

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our services and store certain information. These technologies include:

Browser Cookies: Small files stored on your device to enhance user experience.
Beacons, Tags, and Scripts: Used to collect and track data for improving and analyzing our services.

You can manage or disable cookies through your browser settings. However, some features of our services may not function properly without cookies.

4. Use of Your Personal Data

We use your personal data to:

Provide and maintain our services.
Manage your account and bookings.
Communicate with you about updates, promotions, and service-related inquiries.
Process payments and deliver physical products.
Analyze usage patterns to improve our services.

5. Retention of Your Personal Data

The Company will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. Retention periods include:

Personal data related to bookings will be retained for seven (7) years after the service is completed to comply with legal obligations.
Usage data will be retained for six (6) months for analytical purposes unless required to be retained longer for security or legal reasons.

6. Transfer of Your Personal Data

Your information, including personal data, may be transferred to and stored on servers located outside of your jurisdiction, where data protection laws may differ. By submitting your information, you consent to such transfers. The Company ensures that adequate safeguards are in place to protect your data during such transfers.

7. Disclosure of Your Personal Data

Business Transactions
If the Company undergoes a merger, acquisition, or asset sale, your personal data may be transferred. You will be notified before such a transfer occurs.

Legal Requirements
The Company may disclose your personal data to comply with legal obligations, protect our rights, investigate fraud, or ensure the safety of users and the public.

8. Security of Your Personal Data

We implement commercially reasonable measures to protect your personal data. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. User Rights

You have the following rights regarding your personal data:

Access and Correction: You may request access to your personal data and correct any inaccuracies.
Data Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
Withdraw Consent: You may withdraw consent for data processing at any time, where applicable.
Complaint: You have the right to lodge a complaint with the relevant data protection authority in Hong Kong.

To exercise these rights, please contact us at info@zlashers.com.

10. Data Breach Notification

In the event of a data breach, the Company will notify affected users within 72 hours of becoming aware of the breach, as required by applicable laws. Notifications will include the nature of the breach, affected data, and recommended actions for users to protect their information.

11. Cross-Border Data Transfers

If your personal data is transferred internationally, the Company will ensure compliance with applicable data protection laws by implementing safeguards such as standard contractual clauses or equivalent measures [6].

12. Third-Party Service Providers

The Company may engage third-party service providers for:

Payment processing
Analytics and performance monitoring
Delivery of physical products

These providers are contractually obligated to protect your data and use it only for the purposes specified by the Company.

13. Opt-Out Mechanisms

You may opt out of receiving marketing communications by:

Clicking the "unsubscribe" link in promotional emails.
Contacting us directly at info@zlashers.com.

14. Links to Other Websites

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we will notify you via email or a prominent notice on our website before the changes take effect.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@zlashers.com
Website: www.zlashers.com
Phone: +852 6990 8259

17. Dispute Resolution

In case of disputes, Zlashers Company Limited reserves the right of final decision on all matters.