Digital Products Policy
In case of any conflicts or discrepancies between this English version and the Chinese version, the English version shall prevail.
Effective Date: 23 March, 2025
Service Provider: Zlashers Company Limited
Service Name: Zlashers Photo Editing Service
These Terms and Conditions govern the use of Zlashers Photo Editing Service. By engaging with our services, you ("the Client") agree to these terms. Please read them carefully before proceeding.
1. Scope of Services
1.1. Zlashers Photo Editing Service provides professional photo editing services, including but not limited to retouching, color adjustments, background modifications, and other enhancements as agreed upon with the Client.
1.2. Each service is quoted individually based on the Client's requirements, and the agreed charge and revision terms will be confirmed in writing before the commencement of the service.
1.3. The Client must provide the best available format of the photo(s) for editing. Any new submission of photos will be treated as a new service and will require a separate agreement and payment.
2. Payment Terms
2.1. Full payment of the agreed service charge is required before the commencement of the service.
2.2. Once payment is made, no refunds or transfers will be provided under any circumstances.
3. Service Timeline
3.1. The standard service window for completing the editing process is seven (7) business days from the start of the service. This timeline may be extended upon mutual agreement between Zlashers Photo Editing Service and the Client.
3.2. A draft of the edited photo(s) will typically be provided to the Client within three (3) business days from the start of the service.
4. Revisions and Completion
4.1. The Client is entitled to provide comments for revisions within three (3) business days of receiving the draft.
4.2. After the three (3) business day revision window, or after the seven (7) business day service window (whichever comes first), the service will be automatically marked as complete. Any further changes requested after this point will be treated as a new order and will require a separate agreement and payment.
4.3. No changes to the original order will be accepted once the service has commenced.
5. Client Responsibilities
5.1. The Client must ensure they have the legal rights to use and modify the photos submitted to Zlashers Photo Editing Service.
5.2. The Client must provide the best available format of the photo(s) to ensure optimal editing results.
6. Confidentiality and Privacy
6.1. Zlashers Photo Editing Service is committed to maintaining the highest level of privacy and security for all photos and information submitted by the Client.
6.2. All submitted photos will be handled with strict confidentiality and will not be shared with third parties unless required by law or with the Client's explicit consent.
7. Limitation of Liability
7.1. Zlashers Photo Editing Service shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.
7.2. The maximum liability of Zlashers Photo Editing Service for any claim related to the services provided shall not exceed the total fees paid by the Client.
8. Governing Law and Dispute Resolution
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong.
8.2. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
9. Amendments
9.1. Zlashers Photo Editing Service reserves the right to amend these Terms and Conditions at any time without prior notice.
9.2. Clients will be notified of any significant changes, and continued use of the service constitutes acceptance of the updated terms.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact:
Zlashers Company Limited